HomeMy WebLinkAboutBikeshare Analysis Expansion Plan FINAL with Apendix - 08162019
CHITTENDEN COUNTY
SHARED MOBILITY
REGIONAL ANALYSIS
PREPARED FOR THE CHITTENDEN COUNTY
REGIONAL PLANNING COMMISSION
AUGUST 16, 2019
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The preparation of this report has been financed in part through grant[s] from the Federal Highway
Administration and Federal Transit Administration, U.S. Department of Transportation, under the State
Planning and Research Program, Section 505 [or Metropolitan Planning Program, Section 104(f)] of
Title 23, U.S. Code. The contents of this report do not necessarily reflect the official views or policy of
the U.S. Department of Transportation.
STEERING COMMITTEE
Robert Goulding, City of Burlington
Nicole Losch, City of Burlington
Chapin Spencer, City of Burlington
Paul Conner, City of South Burlington
Just Rabidoux, City of South Burlington
Heather Carrington, City of Winooski
Jon Rauscher, City of Winooski
Katie Martin, CATMA
Sandy Thibault, CATMA
Nic Anderson, Champlain College
Jim Barr, University of Vermont
Abby Bleything, University of Vermont
Bryan Davis, CCRPC
Eleni Churchill, CCRPC
Bob Dale, Gotcha Bike
Laura Jacoby, Old Spokes Home
Alexandra Frackelton, Toole Design Group
Nick Jackson, Toole Design Group
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CONTENTS
Introduction 5
Shared Mobility Technology Review 6
Smart Dock 7
Dockless Bikeshare (Smart Bike and Self-Locking) 8
E-Scooters 12
Legal Review 15
Electric Bicycles 15
Electric Scooters 15
Model Regulations 16
Community Engagement 17
Stakeholder Meetings 17
Human Services Groups 17
Business Partners 17
Bike Shops and Rental Businesses 18
Transportation Partners 18
Steering Committee Meeting 18
Survey and Wikimap Results 19
WikiMap Results 19
Survey Results 22
Fieldwork 30
Public Health Considerations 30
Existing Conditions 32
Greenride System Usage 37
Heatmap 37
Origins and Destinations 39
Trip Making Patterns 42
Total Trips by Month 42
Station Downtime 43
Potential Bikeshare Demand Analysis 44
Financial Analysis 48
Funding 48
Bikeshare Financial Evaluation 48
Regional Expansion Plan 50
Shared Mobility System Recommendations 51
Burlington Recommendations 53
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South Burlington Recommendations 54
Winooski Recommendations 54
E-Scooter Long Term Recommendations 55
Implementation Recommendations 56
System Operator and Shared Mobility Technology Model 56
Funding 56
Implementation Next Steps 56
Relationship with Bike Shops 56
Regional Coordination 57
Future Phases 57
Metrics for Future Success 57
Appendix A: Additional Thematic Maps 59
Appendix B: Chittenden Bikeshare Survey Report 71
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s
CHAPTE R 1
INTRODUCTION AND
TECHNOLOGY REVIEW
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INTRODUCTION
The Greenride Bikeshare (or “micro-mobility”) system
launched in April 2018 with 105 pedal bikes and 17 stations
(or “hubs”) in Burlington, South Burlington, and Winooski,
Vermont. The system is operated by Gotcha Bike with
maintenance and rebalancing support from local shop Old
Spokes Home. From April to December 2018 the system
generated approximately 9,000 trips and 600 monthly and
annual members.
The limited funding available for system launch led to a
concentration of stations and trips at popular destinations
such as Burlington’s Waterfront and Downtown. Due to the
hilly topography, there were many downhill trips from the
universities to downtown Burlington. Due to these issues,
there was interest in expanding the system to serve more
neighborhoods in the area, better connections to existing
bikeshare stations, and to provide an electric-assist option.
At the time of Greenride’s launch, the landscape of the micromobility industry was changing significantly. Between
the end of 2016 and 2017, the number of bikeshare bikes in the United States more than doubled from around
40,000 bikes to almost 100,000 bikes.1 These were primarily traditional bikeshare programs that were designed
so that bikes could be checked out and returned to designated stations, but their rollout was limited by available
capital and operating funding.
1 Bike Share in the US: 2010-2017. National Association of Community Transportation Officials (NACTO). https://nacto.org/bike-share-
statistics-2017/
What is Shared Mobility?
The term “shared mobility” describes
transportation systems that make use of
a pool of resources that can be used by a
broad group of people to increase their
transportation and mobility options.
“Shared micromobility” is a sub-set of this
that refers to traditional docked and
dockless bikeshare, e-assist bicycles
within a bikeshare platform, and shared
e-scooter programs.
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Advancements in personal transportation and cell phone technologies meant that designated stations were no
longer necessary, and electric-assist bikes (“e-bikes”) and electric scooters (“e-scooters”) became viable options
to add to traditional bikeshare programs. The entry into the market of companies supported by venture capital
funding also allowed large-scale rollouts of new “dockless” systems where users find and unlock a bike, e-bike, or
e-scooter using a smartphone and once they finish their ride can lock the device to a bike rack or to itself. In 2017,
the first “dockless” bikeshare systems were launched in the United States and these were quickly followed by
dockless e-scooter systems. By the end of 2018, hundreds of shared micro-mobility programs had been
established in the United States.
In late 2018, in line with changes in the shared mobility industry, local system partners began considering
expanding the Greenride system and adding e-scooters and e-bikes. To that end, Chittenden County Regional
Planning Commission (CCRPC) contracted with Toole Design to analyze the future expansion of Greenride and
provide guidance on the placement of additional micromobility hubs and options such as e-assist bicycles and e-
scooters that may support the growth and success of the region’s first shared mobility system.
SHARED MOBILITY TECH NOLOGY
REVIEW
There are several bikeshare technology options: smart dock systems, smart bike systems, and dockless
bikeshare systems. Gotcha’s Greenride system is a hybrid smart bike system, where bikes can be locked (with a
U-lock attached to the bike) to branded racks or other bicycle racks within geofenced areas.
Electric-assist bicycles (“e-bikes”) are available with any of these bikeshare platforms, although the ways that e-
bikes’ batteries charge varies depending on the system type. There are also electric-powered scooters (“e-
scooters”), a recent addition to the shared mobility industry that operates similarly to dockless bikeshare.
There are advantages and disadvantages to each of these technologies, and the approach should be dictated by
funding and interest from the public and private sectors as well as demand factors based on conditions in the
study area. Additionally, a bikeshare technology or platform’s opportunities and challenges may differ based on
the jurisdiction within the Chittenden County study area, so it is critical to evaluate all bikeshare technology
options and how they may operate independently or together in this environment.
The following pages summarize the typical costs, advantages, disadvantages, and operational considerations for
various shared mobility technology options. This section summarizes information typical to the industry and,
except where specifically stated, does not refer to specifics for the existing technology in the study area.
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SMART DOCK
Capital Bikeshare (Washington, DC) and BlueBikes (Boston, MA).
Smart dock systems are organized into stations. Each station has a computerized terminal to process
transactions and information and a series of docks that lock the bikes. The technology for tracking and
locking/unlocking the bikes is contained in the dock rather than on the bike. Although some systems include an
additional lock on the bike to allow for mid-trip stops, the user must return the bike to a station to end their trip. E-
bikes are available from several smart dock vendors and can reduce some barriers, including steep terrain or hot
weather conditions.
Capital Cost (Public option only)* Pros
$4,000 to $6,000 per bike2 (purchase)
$5,000 to $6,500 per bike1 (purchase – e-bikes)
• Stations are visible and iconic
• Organized
• Proven and tested technology
• Reliable for users to find a bike Operating Cost (Public option only)*
$1,200 to $2,700 per bike per year3
Vendors Cons
8D, BCycle, Motivate, PBSC
• Siting requires long contiguous space
(e.g., 42-feet for a 15-dock station)
• More expensive technology compared
to other bikeshare technologies
• Relies on more components
• More time to implement
• Station capacity limitations (e.g., less
flexibility to add more bikes quickly)
Liability Concerns
Liability is typically covered by the contract with an
(often private) operator, with detailed user agreement
and safety information provided at membership
purchase or trip start.
2 Includes the cost of the stations and assumes stations are located in public space on a hard, stable surface (i.e., these costs do not include
any ROW purchases or concrete pad installation costs).
3 These costs include third-party operating expenses such as parts, repairs, maintenance, rebalancing, administration, other operating needs, and staff. The range reflects the variation in operating contracts that have different service level expectations. These ranges are drawn from
multiple sources, and different services included, e.g., some include marketing costs, which may account for the wide range.
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Interoperability
Smart dock systems may include e-assist bicycles.
Currently, some smart dock systems include self-
locking bicycles (but not interoperable across
vendors).
*Note that costs in this table reflect average industry ranges, reflected as “per-bike” costs to facilitate
comparisons across different technologies. Actual costs, cost calculation methods, and available
technologies in Burlington, South Burlington, and Winooski, may be different.
DOCKLESS BIKESHARE
(SMART BIKE AND SELF -LOCKING)
Greenride Bikeshare in Burlington, VT; Multiple dockless vendors in Washington, D.C.
Dockless systems incorporate the check-out technology and the locking mechanism on the bike itself, making
docking stations unnecessary and introducing more flexibility to the system. There are two types of dockless
systems that can incorporate a range of supportive infrastructure or operational approaches:
• Smart bike systems generally use a more robust bicycle design (similar to docked bikeshare bikes), have a
built-in cable or U-lock that allows bikes to be locked to a bike rack or other street furniture, and are checked
out using a pre-purchased membership or account. They also often use branded “hubs” with groups of
customized bike parking racks (such as the example from Burlington, Vermont above) or geofenced bike
parking areas to create virtual stations and encourage users to return bikes to centralized locations. These
systems are often referred to as “lock-to” technology.
• Self-locking systems use bikes with a wheel-lock that allows the bike to be locked to itself but that does not
allow it to be locked to a bike rack. Users scan a Quick Response (QR) code with a mobile device to rent a
bike. Some vendors have created preferred parking areas using paint or other sidewalk designation to
encourage bike return to these locations.
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Capital Cost*
$2,500 to $4,500 per bike (public purchase option)
$1,800 per bike per year (public lease option)
Cost of installing additional bike racks/parking areas (for-profit company option)
Operating Cost*
$1,200 to $2,700 per bike per year (public-owned option)4
Administrative costs (for-profit company option).
Vendors
BCycle, Gotcha Bike, JUMP, Motivate, NextBike, Zagster5
Liability Concerns
Liability is typically covered by the contract with an (often private) operator, with safety
information and a detailed user agreement provided at membership purchase or trip
start. Most cities require that dockless companies possess liability insurance to
participate in their programs.
Interoperability
Smart bike systems are typically not interoperable across vendors. Interoperability
across the region depends on jurisdictional coordination (e.g., setting similar service
standards and permitting vendors to operate in neighboring jurisdictions).
*Note that costs in this table reflect average industry ranges, reflected as “per-bike”
costs to facilitate comparisons across different technologies. Actual costs, cost
calculation methods, and available technologies in Burlington, South Burlington, and
Winooski may be different.
4 These costs include third-party operating expenses such as parts, repairs, maintenance, rebalancing, administration, other operating needs,
and staff. The range reflects the variation in operating contracts that have different service level expectations. These ranges are drawn from multiple sources and the different services included, e.g., some include marketing costs (which may account for the wide range). 5 Dockless bikeshare is a rapidly changing industry with companies frequently entering and exiting the market or changing their offerings.
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Pros and Cons Comparison
Lock-to Technology
(Hub-based systems)
Pros
• Flexible, modular, and easier to site
• Flexible for users to park a bike
• Scalable and good for small or large systems
• Easy to access and use
• U-lock or cable lock is integrated and encourages locking the bike to
a bike rack
• Hubs are organized and can be made visible and iconic
• Can be more reliable for users to find a bike
Cons
• Higher capital cost (if public agency wants to own the equipment)
• Requires space to place racks required for hubs
• Moderately expensive technology (publicly owned option)
Lock-to Technology
(Without Hubs)
Pros
• Flexible on where users can park a bike
• Scalable and good for small or large systems
• Easy to access and use
• U-lock or cable lock is integrated and encourages locking the bike to
a bike rack
• Proven and tested technology
Cons
• Less organized; it is less obvious where bikes should be parked and
they can be left anywhere
• Can be less reliable for users to find a bike
• Less agency control (if a for-profit business model is selected)
• Difficult to impound or remove incorrectly parked bikes due to the
“lock-to” mechanism
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Wheel Lock Technology Pros
• Flexible for users to park a bike
• Scalable and good for small or large systems
• Easy to access and use
• Inexpensive technology and potentially very low cost to cities (For-
profit company option)
Cons
• Less proven and tested technology
• Less organized; bikes cannot be locked to anything but themselves
and can be left anywhere
• Can be less reliable for users to find a bike
• Less agency control (if a for-profit business model is selected)
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E-SCOOTERS
E-scooters in Washington, D.C., and Fort Lauderdale, FL.
E-scooters are the newest shared mobility technology. E-scooters system are similar to dockless bikeshare
systems, except that they use electric-powered scooters instead of bikes. The scooters are equipped with a GPS
unit and a wheel-locking mechanism, and users can locate them or check them out using a smartphone app to
scan a QR code. E-scooters can be picked up and dropped off anywhere within its given service area, although
some companies encourage the use of designated parking locations through geo-fencing or photo verification.
Depending on local regulations, e-scooters may be required to only ride on the street or only on the sidewalk, but
in practice riders tend to ride where they feel most comfortable, which can introduce conflicts with other modes.
Vendors are considering how to regulate maximum speeds using geo-fencing, which could allow slower maximum
speeds in locations where e-scooters are allowed or expected on sidewalks.
E-scooters are generally owned and operated by third party, for-profit companies. Some of these also offer
dockless bikes and e-bikes, but some specialize in scooters only. Anecdotally, e-scooters seem to be attracting
new demographics, and early ridership trends are positive and generally higher than e-assist bikeshare and
regular bikeshare. This may be due in part to the greater number of scooters provided and scooter companies’
lower capital costs. It may also be due to members of younger demographics being more likely to have grown up
using scooters, or to scooters’ different use characteristics (e.g., scooters can be easier to ride in all types of
clothes, do not require bike riding ability, and can easily extend a pedestrian trip). E-scooters from the vendor Bird
were piloted for 60-days in Fall 2018 in Montpelier, Vermont.
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Capital Cost Pros
Cities may wish to invest in scooter parking
zones, similar to dockless bikeshare supportive
infrastructure. Some vendors now offer scooter-
specific racks.
• Flexible for users to park an e-scooter
• Easy and fast to implement
• Scalable and good for small or large systems
• Inexpensive technology and may be no or
very low cost to cities
• Easy to access and use
• May be used by a different set of people
rather than bikes
Operating Cost
Cities may incur costs to administer the program,
respond to complaints, provide designated
parking areas, etc. This is similar to dockless
bikeshare costs.
Vendors
Bird, Gotcha Bike, Lime, Spin, Skip, Razor USA6
Liability Concerns Cons
Liability is typically covered by the contract with an
(often private) operator, with detailed user
agreement and safety information provided at
membership purchase or trip start. Most cities
require that dockless companies possess liability
insurance to participate in their programs.
• Less organized
• No basket for carrying items
• Less agency control (potentially evolving with
the quickly changing industry)
• Less proven and tested vehicle technology
and business model
• Less reliable for users to find a scooter
• May introduce issues such as users riding on
sidewalks, which can lead to conflicts with
pedestrians
Interoperability
E-scooters provided by different vendors are not
interoperable, however overlapping systems can
operate in the same space and locating scooters
may be combined in a single app. Interoperability
across the region depends on jurisdictional
coordination (e.g., setting similar service
standards and permitting vendors to operate in
neighboring jurisdictions).
6 E-scooters is a rapidly changing industry with companies frequently entering and exiting the market or changing their offerings.
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CHAPTER 2
LEGAL REVIEW AND
COMMUNITY ENGAGEMENT
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LEGAL REVIEW
New shared mobility technologies bring new regulatory challenges along with them. Electric bicycles and scooters
are not necessarily regulated in the same way as standard bicycles. Toole Design reviewed regulations in the
state of Vermont as well as the three municipalities in the study area to determine how these new technologies
are currently addressed. Existing model regulations in other states and municipalities were also reviewed to
provide guidance for potential changes to existing regulations related to e-bikes and e-scooters.
ELECTRIC BICYCLES
Vermont statutes define “motor-assisted bicycles” as bikes with motors limited to 1,000 watts and 20 mph (23
V.S.A § 4). Motor-assisted bicycles are generally regulated in the same way as bicycles with a few exceptions:
namely, that riders must be aged at least 16 or older and may not ride on sidewalks (23 V.S.A § 1136). Vermont
statutes allow municipalities to further regulate e-bikes, but neither Burlington, South Burlington, nor Winooski
have done so.
These municipalities do have some regulations that could affect e-bike operation. Burlington, for example, limits
vehicle speeds in parks to 15 mph (B.C.O. 20-17). Winooski requires bicycles to be in good working order,
including lights, bells, and brakes (W.M.C. 13.76).
ELECTRIC SCOOTERS
State and local regulations are less clear for electric scooters. The types of vehicles typically used in e-scooter
share systems—featuring two tandem wheels, a standing platform, handlebars, brakes, and an electric motor—do
not clearly fall under any definitions in state or local regulations. This lack of clarity leads to uncertainty for how e-
scooters would actually be regulated. It is likely that additional state regulation would be needed in order to clarify
the legal status of e-scooters.
“Motor-driven cycle” offers a definition that may include e-scooters, as it includes vehicles with two or three
wheels, maximum 2 horsepower (about 1,500 watts), a 30-mph maximum speed, and automatic drivetrain (23
V.S.A § 4). However, other sections seem to require motor-driven cycles to have seats (23 V.S.A § 1114), making
it unclear whether this definition fits. Furthermore, if this were the most appropriate definition, each vehicle would
need to have a $28 annual registration fee (23 V.S.A § 364a) and nobody under the age of 16 can operate them
(23 V.S.A § 601).
Electric scooters may default to being considered “motor vehicles” if no other definition fits, as the definition
includes all vehicles “drawn by power other than muscular power” not specifically covered by other definitions,
though even this is unclear as scooters can be pushed by muscular power. If indeed they are defined as “motor
vehicles,” licensing, registration, and safety regulations would apply to e-scooters, likely excluding the ability for
existing e-scooter technology to be legally operated on streets.
Neither the cities of Burlington, South Burlington, nor Winooski have regulations referring to e-scooters. It is
recommended that the cities adopt local regulations (ideally with a common regulation base) to specify where e-
scooters can legally operate, speed limits, and other details in order to have consistent expectations for users.
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MODEL REGUL ATIONS
People for Bikes and the Bicycle Product Suppliers Association have written model legislation that clearly defines
three separate classes of e-bikes.7 The first two classes are limited to 20 mph and 750 watts and can be ridden
anywhere bicycles can. Class 1 e-bikes have motors that only activate while the rider pedals, while Class 2 have
motors that can be operated by a throttle. Class 3 e-bikes have a higher top speed of 28 mph and can only use
on-street bicycle infrastructure rather than off-street paths or trails. Similar legislation has been enacted in 10
states, including Arizona, Arkansas, California, Colorado, Connecticut, Illinois, Michigan, Tennessee, Utah, and
Washington.
While this definition does not differ much from Vermont’s, there are a few notable differences. The motor size limit
is lower, at 750 watts, or 1 horsepower, instead of 1,000 watts currently in Vermont statute. Separating the three
classes further clarifies that only lower-powered e-bikes, which e-bikeshare vehicles typically are, can use off-
street paths and trails.
With the emergence of e-scooters, multiple states have enacted legislation to define and regulate these vehicles.
Washington state, for example, defines “motorized foot scooters” as:
…a device with no more than two ten-inch or smaller diameter wheels that has handlebars, is designed to
be stood upon by the operator, and is powered by an internal combustion engine or electric motor that is
capable of propelling the device with or without human propulsion at a speed no more than twenty miles
per hour on level ground. (R.C.W. 46.04.336)
Motorized foot scooters in Washington have the same access to on-street facilities as bicycles while allowing
municipalities to limit their use on off-street paths/trails. Sidewalk riding is always prohibited, which may be too
restrictive for use in less-dense areas of Chittenden County.
Washington, D.C. offers another useful definition of scooters, referring to them as “personal mobility devices”
which are:
…a motorized propulsion device designed to transport one person or a self-balancing, two non-tandem
wheeled device, designed to transport only one person with an electric propulsion system, but does not
include a battery-operated wheelchair. (18 DCMR § 9901)
Unlike Washington state, D.C. only restricts sidewalk riding in the Central Business District. However, D.C.
regulations also limit the top speed to 10 mph which may be too slow for the less-dense Burlington area.
7 https://peopleforbikes.org/wp-content/uploads/2018/06/Model-eBike-Legislation-06282018.pdf
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COMMUN ITY ENGAGEMENT
The project team gathered input from community and project stakeholders by holding a series of stakeholder
meetings, using an online community survey, hosting an online collaborative map (WikiMap), and discussing
existing conditions analysis results with the project Steering Committee.
STAKEHOLDER MEETINGS
Project team staff from Toole Design and CCRPC conducted four stakeholder meetings on March 7, 2019 with
different key stakeholder groups: human services groups, business partners, bike shops and rental businesses,
and transportation partners. Each of these meetings provided staff with key insights to the opportunities and
challenges involved with bikeshare expansion, including potential station locations, vehicle technologies, and
marketing options.
HUMAN SERVICES GROUPS
Representatives from United Way of Northwest Vermont – Working Bridges, the Howard Center, and Creative
Workforce Solutions provided project staff with information on how their organizations interact with mobility in
general, and specifically bikeshare. Among many topics, easy and low-cost transportation between dispersed
offices and worksites for staff was a key focus. Attendees noted that non-profit staff specifically must travel
throughout the day around the Chittenden County area, and bikeshare allows staff to do so easily without needing
to use cars, which can help to promote bikeshare use among community members as well. Staff at Howard
Center especially used the Greenride system when temporary hubs near their Administration Building and
Children’s Services buildings were added over the summer of 2018.
Another key topic was community members’ barriers to accessing jobs through transit, which can be one of their
biggest barriers in doing so. Bikeshare near transit hubs can help bridge the gaps people face when transit alone
is not enough to reach destinations and motor vehicles are expensive and at times unreliable. Some specific
areas noted for potential mobility station siting include Essex Center/Saxon area, Lane Press in South Burlington,
near the hotels on Hurricane Lane in Williston, the Wake Robin Business Group and Vermont Teddy Bear Factory
in Shelburne, and the Shaws grocery store in Colchester.
Marketing strategies, such as giving away free rides, messaging specifically to people facing hardships, and
showing people using bikeshare for utility trips would help promote bikeshare in the area. Additionally, combining
marketing and bike safety education was noted as being important.
BUSINESS PARTNERS
Several business organizations were invited to participate in a stakeholder meeting, and a representative from the
Burlington Business Association (BBA) provided information on how bikeshare can and does help downtown
businesses. Particularly, the BBA has been focused on transportation demand management (TDM) to limit the
number of motor vehicles driving in already-congested areas. Businesses can promote bikeshare to both
employees and customers to decrease motor vehicle use as one of many TDM strategies like providing bus
passes to employees and changing parking pricing.
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It was also noted that while the current bikeshare system serves downtown Burlington well, the distances are not
far enough for most trips to warrant using a bike. Expanding into areas like the South End, New North End, and
South Burlington would allow people to use bikeshare to cover the longer distances for which bikes, e-bikes, and
e-scooters are better-suited.
BIKE SHOPS AND RENTAL BUSINESSES
Six local bike shops and rental businesses were represented: Burlington Segways, Local Motion, North Star
Sports, Old Spokes Home, Outdoor Gear Exchange, and Ski Rack. The biggest concerns noted at the meeting
were the locations of existing bikeshare stations downtown and on the waterfront, the lack of stations in
residential neighborhoods, system pricing, and user safety and speeds for e-bikes and e-scooters. Stakeholders
believe that Greenride has impacted their bike rental businesses, particularly to tourists using the Burlington
Greenway/Island Line Trail along Lake Champlain. Measures to ensure that bikeshare is used for commuting
instead of tourism were encouraged in this meeting. Such measures include different pricing schemes, signage at
stations directing people to nearby rental shops, and focusing bikeshare hubs in residential neighborhoods and
locations where locals visit, such as grocery stores, schools, and hospitals.
TRANSPORTATION PARTN ERS
Greater Burlington’s transit provider, Green Mountain Transit, Local Motion, and the Vermont Health Department
represented the area’s transportation partners in this stakeholder meeting. Syncing transit routes with bikeshare
hubs was a major focus of the meeting, and the group identified four major trunk routes of the bus system as key
focus areas for bikeshare station siting: North Ave to the New North End, Shelburne Rd to South End and
Shelburne, Williston Rd/US 2 to South Burlington and Williston, and US Route 2 to Colchester.
Attendees also noted that the current road infrastructure (e.g., pavement quality and network connectivity) are
important barriers that people face in accessing bikeshare. It was also noted that bikeshare can be a powerful tool
to use in getting people more interested in working to improve the on-street bike infrastructure as a more diverse
set of people use bikes.
STEERING COMMITTEE M EETING
Toole Design staff presented a project overview, findings from the Demand Analysis and Legal Review, and an
update on stakeholder engagement to the Steering Committee on March 8, 2019. Additionally, committee
members discussed concerns related to potential technologies such as e-bike usage on college campuses and
the unclear regulations regarding e-scooters. While it was unclear if e-scooter regulations could be clarified in
state statute by the end of the 2019 session, it was clear that there was interest among the committee in
continuing with the expansion of the Greenride system to include e-bikes and more hub locations.
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SURVEY AND WIKIMAP R ESULTS
WIKIMAP RESULTS
An online crowdsourcing map (“WikiMap”) was created and publicly available from March 25 through April 22,
2019 as a way to get public input on desired bikeshare locations, as well as to identify biking barriers (e.g.,
topography, infrastructure, etc.). Below is a screenshot of the wikimap showing some of the pins placed by map
users. As shown in Figure 1, there were 109 locations for bikeshare hubs requested using the online
crowdsourced map (233 unique users commented on the map overall). The density of requests was highest in
Burlington’s South End and New North End, downtown Burlington, and Winooski, which overlaps the areas of
highest potential demand (Figure 2; see page 44 for a description of the Potential Bikeshare Demand Analysis).
Map users could also identify barriers to bicycling; the most frequently identified barriers were at the Williston
Rd/Interstate 89 interchange (Exit 14) and the Winooski River bridge between Burlington and Winooski. Map
users also requested stations and identified barriers in outlying areas including Shelburne, Essex Junction and
Jericho, which could be considered for future system expansion.
Screenshot of WikiMap:
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Figure 1: WikiMap Suggested Hub and Biking Barriers
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Figure 2: WikiMap Results and Demand Analysis Results
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SURVEY RESULTS
To gather community input on the Greenride Bikeshare system, bicycling usage, and how the program could be
improved, the project team developed an online survey. The survey was live from March 25 through April 19,
2019. As with the WikiMap, the survey was promoted on the project webpage (https://www.ccrpcvt.org/regional-
mobility-analysis-and-recommendations), weblink distributed countywide via neighborhood-based listserv Front
Porch Forum, shared in the CCRPC’s March e-newsletter, promoted in person at each of Burlington’s
Neighborhood Planning Assembly meetings in April and at South Burlington and Winooski City Council meetings
in April, handbills distributed at other local meetings and events, and an outreach email sent to a project contact
database.
There were 353 complete responses (467 total responses). Complete survey results are included in Appendix B.
Overall, survey respondents reported using Greenride Bikeshare for commuting and shopping/errands, and most
respondents wanted the bikeshare system to continue. The majority were also interested in e-bikes being part of
the system. As shown in Figure 3, nearly 40 percent of respondents bicycle seasonally, while 24 percent reported
bicycling weekly.
Figure 3: How frequently do you bicycle?
The survey also asked about general bicycling and Greenride Bikeshare usage (Figures 4 to 9). As shown in
Figures 4 and 5, more than 90 percent of respondents generally use their own bike for bicycling, and
approximately 15 percent reported using Greenride Bikeshare. The most common trip purposes for users of
Greenride Bikeshare were commuting and running errands (Figure 5).
n = 482
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Figure 4: Type of Bicycle Used
Figure 5: Greenride Bikeshare Trip Purposes
n = 452
n = 59
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As shown in Figure 6, the most common reason (greater than 70 percent) for using bikeshare was “convenience”
followed by “fun way to travel” (approximately 40 percent of respondents). As shown in Figure 7, the most
common reason for not using Greenride was “prefer my own bike” (60 percent), followed by “no bikes near me”
(nearly 40 percent of respondents).
Figure 6: Reasons for Using Greenride Bikeshare
Figure 7: Reasons for Not Using Greenride Bikeshare
n = 63
n = 377
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The next questions asked about the relationship between Greenride and overall bicycling and bicycle rental usage
(Figures 8 and 9). The majority of respondents (who used bikeshare) stated that bikeshare caused them to bike
more often (54%) or bike to different places (19 percent). As shown in Figure 9, more than two-thirds of
respondents stated that Greenride Bikeshare has not changed their bicycle rental use.
Figure 8: Relationship Between Greenride and Overall Bicycling
Figure 9: Relationship Between Greenride and Bicycle Rental
n = 63
n = 18
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The next survey results relate to respondents’ views on continuing and improving the Greenride system and what
kinds of shared mobility vehicles respondents would like included in the future. The majority of respondents would
like the bikeshare program to continue; 51 percent strongly agreed, and 27 percent agreed (Figure 10).
Figure 10: Opinion on Continuing Greenride Bikeshare
The most common responses for ways to improve the bikeshare program included “Increase the number of bikes
available in existing system area,” “Electric assist bikes available,” and “Expand the system area elsewhere in
Chittenden Co” (Figure 11). As shown in Figure 12, when asked about which vehicles respondents would like to
see in the shared mobility program, the most popular answer was E-bikes (75 percent), followed by pedal bikes
(approximately 60 percent).
n = 396
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Figure 11: Opinions on Improving Greenride Bikeshare
Figure 12: Vehicle Types in Greenride Bikeshare
n = 383
n = 347
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As shown in Figure 13, respondents reported that e-bikes would likely change their behavior. More than 30
percent stated that e-bikes would make them more likely to ride, and similar percentages also reported it would
make them more likely to ride longer distances and ride up hills.
Figure 13: Opinion on E-Bikes
n = 374
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CHAPTER 3
COMMUNITY ANALYSIS
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FIELDWORK
Project team staff toured Burlington, South Burlington, and Winooski to learn more about the hub locations
identified in the demand analysis and stakeholder meetings. The team visited Burlington’s South End, Old North
End, New North End, Waterfront, UVM area, and downtown; residential neighborhoods and commercial areas
along Williston Road and Dorset Street in South Burlington; and Winooski’s downtown area and surrounding
neighborhoods.
Topography, geography, and cycling infrastructure are often the biggest challenges in access between areas. For
example, neither of the bridges connecting Burlington to the surrounding communities – to South Burlington over
I-89 and to Winooski over the Winooski River – have low-stress bicycle infrastructure over them. Additionally,
terrain rises steeply from Lake Champlain and the Winooski River, creating steep hills as riders travel from
Burlington to South Burlington or from downtown Winooski to its residential neighborhoods, for example.
Based on field observations, new development in neighborhoods like Burlington’s South End and New North End
and Winooski’s downtown would likely support bikeshare expansion into these areas without major topographic
challenges to other areas.
PUBLIC HEALTH CONSID ERATIONS
The complete array of health considerations associated with bikeshare programs is still being determined as
existing programs accumulate more user data and new programs begin operation. Expansion of the existing
Greenride Bikeshare system to include electric assist bikes (e-bikes) and electric scooters (e-scooters) changes
the health impacts of the shared mobility program. The Vermont Department of Health provided a desktop survey
of potential health considerations related to the potential expansion of the program and the introduction of e-bikes
and scooters.
Thirty-eight percent of adults in Chittenden County do not get the recommended levels of physical activity set
forth by the US Department of Health and Humans Services (USDHHS). The recommendation for adults is 150
minutes of moderate intensity physical activity weekly.8,9 Research indicates that active commuting can help
individuals increase their fitness levels which incurs lowered risk for hypertension, diabetes and obesity.10
Research shows active commuting is associated with higher levels of overall physical activity independently
contributing a quarter of the recommended overall level of physical activity, in one study.11 During the inaugural
year of Greenride Bikeshare the total ride time per trip came in just under 28 minutes which accounts for
approximately 1/5 of the recommended moderate aerobic activity for a rider.12
The proposed introduction of e-bikes has the potential to impact physical activity in a different manner than that of
a bikeshare system with traditional bicycles alone. A very small study found, as might be expected, e-bike power
demands from the user are lower than those of conventional bicycles. Users replacing a walking or conventional
8 https://health.gov/paguidelines/second-edition/ accessed 04/25/19
9 Behavioral Risk Factor Surveillance System, 2017 10 Gordon-Larsen, P., Boone-Heinonen, J., Sidney, S., Sternfeld, B., Jacobs, D. R., Jr, & Lewis, C. E. (2009). Active commuting and
cardiovascular disease risk: the CARDIA study. Archives of internal medicine, 169(13), 1216–1223. doi:10.1001/archinternmed.2009.163
11 Yang, L., Panter, J., Griffin, S. J., & Ogilvie, D. (2012). Associations between active commuting and physical activity in working adults:
cross-sectional results from the Commuting and Health in Cambridge study. Preventive medicine, 55(5), 453–457. doi:10.1016/j.ypmed.2012.08.019 12 Greenride Bikeshare Data
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bicycle trip with an e-bike trip would be expected to acquire a reduced amount of physical activity since that mode
requires less energy than the alternative modes. Those replacing a car, bus, or other less active transportation
trip with an e-bike trip would be expected to obtain more physical activity since an e-bike is a more active
transportation mode.13 A recent study investigating e-bike usage and its impact on physical activity found e-bike
users tended to increase the amount of cycling they do, and consequently their levels of physical activity. Activity
levels in a comparison group of traditional bicyclists did not increase. Overall, e-bike users accumulated more
physical activity than a comparison group of traditional bicyclists.14 In a small research study, e-assist bicycling
resulted in lower blood lactate concentrations, lowers ratings of perceived exertion and a higher rating of
enjoyment, leading investigators to conclude that increasing the availability of e-bikes may represent an
innovative approach to persuading reluctant individuals to exercise.15
In addition to accumulation of physical activity as a means of chronic disease prevention, safety and injury
prevention are also key from a population health perspective. A study of 11,000 cyclists found helmet use for bike
share users was 15 percentage points lower than for cyclists on personal bicycles (64% vs 79%).16 Helmet use
reduces the risk of head injury by 85% and brain injury by 88%.17 To address injury rates due to an expansion of
bike share facilities the City of Boston generated a set of recommendations based upon accumulated injury data.
As accident reports from Greenride Bikeshare users accumulate, the data will indicate behavior patterns that can
be addressed through cyclist education, skills classes, driver and pedestrian education. Lastly, research
consistently identifies expanding protected cycling infrastructure leads to increased cycling, because the largest
pool of potential bicyclists perceives non-contiguous, superficial bike facilities as a safety risk.18,19
Deployment of e-scooters introduces a separate set of challenges. Contrary to bicycling, there is little to no
physical activity benefit imparted from operating an e-scooter. Additionally, use of an e-scooter does not
contribute to the amount of physical activity recommended by the USDHHS.20,21 The principal benefits of e-
scooters include helping more people get around without a car and lessening carbon output. These benefits
come at a cost, namely the generation of more conflicts between riders and pedestrians on sidewalks. The
American Community Survey indicates that almost 22% of Burlington residents walk to work while just over 5%
cycle to work.22 With many U.S. cities developing regulations surrounding scooter shares, policies should reflect
the need for safety of all users and the benefit to those users, while also promoting efficient modes of travel.23
Ensuring that access to bikeshare is truly equitable is of major importance from a public health perspective. In
May 2017, the National Institute for Transportation and Communities generated a report that explored equity and
bikeshare systems. Seventy-five bikeshare systems were surveyed, of which 56 responded. Only 23% of
respondents reported that their systems had some form of equity statement. Larger bikeshare systems were
most likely to have an equity statement. Only 11% of surveyed systems did not consider equity when considering
13 https://peopleforbikes.org/wp-content/uploads/2017/10/1-s2.0-S2214140516303930-main.pdf accessed 04/25/19
14 Sundfør, H. B., & Fyhri, A. (2017). A push for public health: the effect of e-bikes on physical activity levels. BMC public health, 17(1), 809. doi:10.1186/s12889-017-4817-3 15 Sperlich, B., Zinner, C., Hébert-Losier, K., Born, D.-P., Holmberg, H.-C., 2012. Biomechanical, cardiorespiratory, metabolic and perceived
responses to electrically assisted cycling. Eur. J Appl. Physiol. 112, 4015–4025
16 https://www.ajpmonline.org/article/S0749-3797(17)30249-0/pdf accessed 04/26/19
17 Thompson RS, Rivara FP, Thompson DC. Case-control study of the effectiveness of bicycle safety helmets. N Engl J Med, 1989, 320:1361-1367. 18Parker, K.M., et al. (2013). Effect of Bike Lane Infrastructure Improvements on Ridership in One New Orleans Neighborhood. Annals of
Behavioral Medicine, 45(1Suppl): S101-S107.
19 https://www.citylab.com/transportation/2014/06/protected-bike-lanes-arent-just-safer-they-can-also-increase-cycling/371958/ accessed
04/26/19
20 http://beagreencommuter.com/7-ways-an-e-bike-surpasses-an-e-scooter/ accessed 04/30/19 21 https://www.independent.com/2019/01/24/beyond-scooter-rhetoric/ accessed 04/30/19
22 United States Census Bureau / American FactFinder. “Means of Transportation to Work.” 2017 Estimates American Community Survey.
U.S. Census Bureau’s American Community Survey Office. Web. 24 April 2019 <http://factfinder2.census.gov>.
23 Sarah M. Kaufman and Luke Buttenwieser. The State of Scooter Sharing in United States Cities, Rudin Center for Transportation New York University Robert F. Wagner School for Public Service August 2018
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hub siting or payment system options.24 Greenride Bikeshare’s “Greenride for All” program is available to
Chittenden County residents ages 18 and older who qualify for The Vermont EBT Card, and there is a cash
payment option at one location for individuals who may not hold a bank debit or credit card.
Equity in system operations was not the norm among the bikeshare systems surveyed. In systems where equity
was incorporated into operations, six had policies of paying a living wage and hiring locally. Five systems
partnered with local workforce development organizations or public housing to find potential hires. At least one
system specifically hired people of the demographic they were targeting for their equity program as advocacy staff
to help with outreach. As Greenride Bikeshare expands, robust community engagement should be a typical
feature of expansion planning to be sure equity is addressed effectively. Action-oriented ways to improve equity
and access include creation of an equity statement, more locations for cash payment options, integration of
bikeshare and transit payment systems, targeted public siting workshops, minimum availability requirements in
priority census tracts to ensure transport is available to more vulnerable populations.25
Expansion of Greenride Bikeshare to include e-bikes and e-scooters should consider potential positive and
negative impacts on physical activity, levels, risk of injury, and equitable access for all community members.
EXISTING CONDITIONS
Existing bikeshare hub locations were mapped with ¼ mile buffers around each station. As shown in Figure 14,
the existing system is largely concentrated in downtown Burlington and the University of Vermont with hubs also
located in downtown Winooski and South Burlington. Figure 15 shows employment density within the partner
jurisdictions and suggests that there are areas of moderate to high employment density that could be reached by
bikeshare if the system were expanded (i.e., the South End and New North End of Burlington, and South
Burlington).
The project team also analyzed transit ridership in the study area. Figure 16 shows the weekday ridership by bus
stop and suggests that there are high transit ridership stops in Burlington’s Old North End and New North End, as
well as South Burlington, that could be better served by shared mobility.
Fieldwork and stakeholder input found that topography is a significant challenge for the Greenride system (and
that an e-bike system could address). The study area topography is shown in Figure 17. These data show that
there is significant topography between Burlington and UVM, and Burlington and Winooski.
24 BREAKING BARRIERS TO BIKE SHARE: INSIGHTS ON EQUITY FROM A SURVEY OF BIKE SHARE SYSTEM OWNERS AND
OPERATORS; National Institute for Transportation and Communities, Final Report NITC-RR-884a
25 BREAKING BARRIERS TO BIKE SHARE: INSIGHTS ON EQUITY FROM A SURVEY OF BIKE SHARE SYSTEM OWNERS AND OPERATORS; National Institute for Transportation and Communities, Final Report NITC-RR-884a
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Figure 14: Existing Greenride Bikeshare System
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Figure 15: Study Area Employment Density
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Figure 16: Study Area Transit Ridership
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Figure 17: Study Area Topography
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GREENRIDE SYSTEM USAGE
Existing system usage was analyzed based on the number of trips, membership types, and trip origins and
destinations. Before analysis, the data were cleaned to remove trips that were likely anomalous. The following
trips were cleaned:
• Trips less than 30 seconds in duration, as these were likely trips where a bicycle was checked out and
immediately returned without a ride taking place. This could be due to mechanical issues, the user
changing their mind, or other reasons.
• Trips where the following criteria were all met: the total distance was less than 0.1 mile, the origin and
destination hubs were the same, and the trip duration was less than one minute. These were excluded for
the same reason as above – they were likely aborted trips.
• Trips where the member type was an administrator, as these were likely rebalancing trips that do not
represent users of the system.
HEATMAP
A trip density heatmap (Figure 18) shows where the most people rode during their bikeshare trips. The greatest
density of trips occurred around the following areas:
• Downtown Burlington and Winooski
• Lake Champlain Waterfront (Island Line Trail)
• University of Vermont campus
Although there is only one existing hub on the waterfront, many rides occurred along the waterfront on the Island
Line trail in both directions from downtown. This trail follows the shoreline of Lake Champlain and is generally flat,
making it easy to pedal. The high number of trips along the waterfront could indicate demand for additional
stations at intervals along the Island Line Trail.
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Figure 18: Trip Density Heatmap
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ORIGINS AND DESTINAT IONS
Hub origin and destination data reinforces the trip density findings. The waterfront hub was the most popular of all
hubs as both an origin and destination, although it was even more frequently used as a destination than an origin;
it is situated at the bottom of the hill from the UVM and Champlain College campuses. Many trips originated at the
UVM campus, and downtown hubs also saw mid-level demand. Figures 19 and 20 show the relative popularity of
each hub as an origin or destination.
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Figure 19: Bikeshare Trip Origins
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Figure 20: Bikeshare Trip Destinations
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TRIP MAKING PATTERNS
TOTAL TRIPS BY MONTH
The total number of trips taken on the existing Greenride system was highly variable with seasonality. Most trips
were taken between April and October, while a sharp decline in trips occurred in the colder months from
November through January.
Figure 21: Total Trips by Month
Quick Trips (pay per ride) were the most common trip type, with an average of 351 trips per month since the
system launch in April 2018. Annual Campus Plan members took an average of 292 trips per month, and regular
non-campus) Annual Members took an average of 100 trips per month, roughly one third as many as Campus
Plan members.
Figure 22: Total Trips by Membership Type
695
1357
970
1187
1458 1452
782
210 94 22
0200
400600
800
10001200
14001600
998
2921
39 89 514
43
3512
290
500
1000
1500
2000
2500
30003500
4000
April 2018 -January 2019
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STATION DOWNTIME
The waterfront was by far the most commonly full hub, with no extra spaces available 45% of the time. Although
this means bikes would often be available for rental at the waterfront station, it limits the ability of users to choose
this as a destination.
Figure 23: Bikeshare Hub Full Time
The distribution of stations that were low on bikes was more even, with UVM and Champlain College stations
ranking the highest.
Figure 24: Bikeshare Hub Low Time
05101520253035404550
Full Hub Time (%)
0
2
4
6
8
10
12
14
Hub Low Time (%)
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POTENTIAL BIKESHARE DEMAND ANALYSIS
To inform the location of future shared mobility hubs, the project team analyzed the existing Greenride Bikeshare
system and potential future hub locations. The project team conducted two analyses of bikeshare in Burlington,
South Burlington, and Winooski. First, potential shared mobility demand was analyzed based on existing
geographic, demographic, and built environment conditions. Second, bikeshare trip and membership patterns
since the Greenride system launch were examined for evidence of existing demand. Both analyses suggest that
many existing stations are well-located, with stations at the waterfront, UVM, and downtown having the heaviest
use.
Potential demand for shared mobility in the cities of Burlington, Winooski, and South Burlington was estimated
using relevant datasets including population density, employment density, trip attractions, public transit stops,
alternative commute mode share, and equity data. These factors were examined at the Census block level. For
census and employment data, each census block was assigned a score based on how highly the variable ranked
in that block compared to the top 20 percent of blocks. For physically located factors, such as universities, points
of interest, existing bikeshare hubs, and bus stops, the proximity of each location to each census block was
evaluated and scores were assigned to blocks near those locations.
All scores were then combined to create a cumulative score for each Census block, which was mapped by
quintiles. The full list of factors and weights is listed in Table 1, and estimated demand is shown in Figure 25.
Additional thematic maps of each variable are presented in Appendix A.
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Table 1: Demand Scoring
Data Item
Factors
Proximity
Factor
Total
Points
0.25
Mi
0.5
Mi
Intersection Density 12.5 12.5
Population Density 12.5 12.5
Employment Density 20 20
Attractions 17.5 8.75 17.5
Universities 10 5
Points of Interest (Church St,
Waterfront, Hospitals) 5 2.5
Existing Greenride Hubs 2.5 1.25
Bus Stop Boardings and
Alightings 5 2.5 5
Alternative Commuters 10 10
Bicycle Commuters 5
Pedestrian Commuters 5
Equity 22.5 22.5
Minority 8.75
Low-Income Households 8.75
Zero-Car Ownership 5
Total Score 100
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Figure 25: Shared Mobility Demand Analysis Results
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CHAPTER 4
FINANCIAL ANALYSIS
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FINANCIAL ANALYSIS
FUNDING
The first phase of Greenride Bikeshare (2018) was funded by partner jurisdictions and program sponsors. These
sponsors included Ben & Jerry's, Seventh Generation, UVM Medical Center, UVM Clean Energy Fund,
Champlain College, Blue Cross Blue Shield of Vermont, Burlington International Airport, AARP Vermont, Healthy
Living Market & Cafe, Burlington Electric Department, Go! Vermont, and City of Burlington. In the first phase, the
bicycles were provided by Gotcha Bike and included smart bike technology and system software application (app)
from Social Bicycles (now Uber/JUMP), with bikeshare operations and maintenance provided by Gotcha Bike and
Old Spokes Home. Old Spokes Home is a local bike shop and non-profit that provides hub rebalancing services
as a contractor to Gotcha Bike. As Social Bicycles has rebranded to JUMP and acquired by Uber, Gotcha Bike
developed their own supply chain for pedal bicycles, e-bikes, and e-scooters, and developed their own system
app for user rides and system operations/management.
Gotcha’s proposed expansion of Greenride, including capital, operations and maintenance costs, will be funded
through system and station sponsorship by private entities, and by Gotcha Bike. It is anticipated that there will be
minimal administrative costs and staff time (from CATMA, CCRPC, Burlington, South Burlington, and Winooski)
associated with administration of the program, public outreach, and management of the contract with Gotcha.
BIKESHARE FINANCIAL EVALUATION
As part of their proposal to the partner jurisdictions, Gotcha provided an example financial pro-forma of their
anticipated costs and revenues from operating the Chittenden County system.
The assumptions of Gotcha’s financial analysis were checked based on data analysis from comparable systems
(Mountain View, CA and Spokane, WA). The projected trips/vehicle/day for the Burlington regional system are
lower than Spokane’s for both e-bikes (1.26 vs. 2.9) and scooters (2.51 vs. 3.9). It is higher than what was in
Mountain View (0.84), but Mountain View only has regular bikes and no e-bikes or scooters.
For trip duration, Gotcha’s numbers are comparable to other mid-sized systems. In Spokane, most e-bike and e-
scooter trips were 10 minutes or less, whereas Mountain View’s bike trips were 10-20 minutes on average. Based
on this evaluation, Gotcha’s financial analysis assumptions appear to be in the range of other mid-sized bike and
e-scooter systems.
Currently, discussions are ongoing with the corporate title sponsors of Greenride (Seventh Generation, Ben &
Jerry’s) to determine their future role in the regional mobility system.
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CHAPTER 5
REGIONAL MICROMOBILI TY
EXPANSION PLAN
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REGIONAL EXPANSION P LAN
This section includes implementation recommendations for the next phase of the Greenride Bikeshare system.
Based on local preferences and the need for further legal changes, it is anticipated that the system will offer e-
bikes in the short term and potentially add e-scooters in the longer term. Figure 26 shows the existing 17 hub
locations and service area, which includes central Burlington, South Burlington, and Winooski.
Figure 26: Existing Bikeshare Hubs
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SHARED MOBILITY SYST EM RECOMMENDATIONS
Figure 27 shows the proposed shared mobility system. It is recommended that Greenride maintain the existing
hub locations, which are included in the recommended station hubs (to include station names and bike racks due
to the visibility of existing stations). New recommended locations include both station hubs and virtual geofenced
hubs.
Hub locations were selected based on the results of the Community Analysis, including the demand analysis,
feedback from stakeholder meetings, relationship to transit routes/high-use stops, and suggested locations from
the WikiMap. Based on these results, the areas of highest demand were central Burlington (including downtown,
UVM, and the Old North End) and Winooski, with moderate demand in Burlington’s New North End and South
End. This system map assumes that the existing hubs will remain, and additional hubs are recommended in the
Old North End, New North End, and South End of Burlington to better reach the residential areas and other
destinations. New hubs are also recommended in South Burlington and Winooski to better serve those
communities and to connect between destinations in the system area.
It is envisioned that the system will include both station hubs and virtual hubs. As in the current system, station
hubs will include a map display and branded bicycle racks. Virtual hubs would include areas that are geofenced
for parking Greenride bikes. Figure 27 shows the entire recommended system, including the existing hub
locations, additional station hubs, and recommended virtual hubs. As shown on the map, it is also recommended
that the current service area be expanded to include the entire City of Burlington boundary (including the South
End and New North End). The recommended system includes 54 stations:
• 17 existing station hubs
• 18 new station hubs
• 19 virtual hubs
If Gotcha Bike provides 200 e-bikes as proposed, that would mean that there would be enough bikes for 3-4 bikes
per each station/virtual location, or 5-6 bikes per station-only hub (assuming that users would circulate bikes to
the virtual hubs based on demand). Discussion of potentially incorporating e-scooters into the system is on page
55.
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Figure 27: Recommended Shared Mobility System
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TOOLE DESIGN | 53
BURLINGTON RECOMMEND ATIONS
The following approximate (within ¼ mile) shared mobility hubs are recommended:
Existing Station Hubs
E1 Downtown Transit Center
E2 Ben and Jerry’s
E3 Church & Main
E4 Waterfront
E5 237 N Winooski Ave
E6 Champlain CCM
E7 South End Arts District
E8 UVM Redstone Lofts
E9 UVM Gutterson Garage
E10 UVM Library
E11 UVM Trinity Campus
E12 UVM Waterman
E13 UVM Medical Center Main Campus
New Station Hubs
P2 North St and Front St
P28 Riverside Ave and Intervale Ave
P4 Cambrian Rise/North Ave
P5 Ethan Allen Shopping Center/North Ave
P8 Leddy Park
P10 Pine St and Flynn Ave
P9 Pine St and Lakeside
P14 Oakledge Park
P33 Main St and University Heights
P34 UVM Votey
P11 Maple St and St Paul
Virtual Hubs
P15 Howard St and St Paul St
P16 Pearl St and North Prospect St
P13 South Willard and Loomis St
P17 Dewey Park (Elmwood St/Archibald St)
P6 Robert Miller Community & Recreation Center (Gosse Ct)
P7 North Ave and Franklin Square
P21 Finney Quad/Champlain College
P3 Bayberry Commons/Patchen Rd
P23 Chroma Optics Plaza (Shelburne St and Flynn Ave)
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SOUTH BURLINGTON RECOMMEND ATIONS
The following approximate (within ¼ mile) shared mobility hubs are recommended:
Existing Station Hubs
E14 University Mall
E15 Healthy Living Market and Cafe
E16 Burlington International Airport
New Station Hubs
P12 Shelburne St and Farrell St
P24 Airport Parkway and White St
P29 Timber Lane and Hayes Ave
P31 Fayette Dr and Reel Rd (near Olde Orchard Park and Palace Cinema 9)
Virtual Hubs
P26 Williston Rd and White St
P18 Community Drive at Trailhead
P1 South Burlington City Hall
P30 Veterans Memorial Park
P32 Baldwin Ave near Orchard School
P35 Quarry Hill Rd/Spear St
Future Hub Considerations
• Butler Dr and Worchester St (virtual hub)
• Cider Mill Dr and Dorset St (virtual hub)
• Overlook Park/Speer St (virtual hub)
WINOOSKI RECOMMEN DATIONS
The following approximate (within ¼ mile) shared mobility hubs are recommended:
Existing Station Hubs
E17 Winooski Falls Way
New Station Hubs
P22 Mallets Bay Ave and Maple St (O’Brien Community Center)
P36 East Allen/Abenaki Way
P37 West Canal St/Main St
Virtual Hubs
P19 Mallets Bay Ave and Elm St/Hall St
P25 Main St and Spring St
P20 La Fountain St and Hood St
P27 Tigan Industrial Park
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E-SCOOTER LONG TERM RECOMMENDATIONS
If e-scooters are deployed in the future, it is recommended that scooter hubs be located adjacent to bikeshare
hubs. If 200 e-scooters are provided, as per Gotcha’s proposal, this would mean that 5-6 e-scooters would be
able to be rebalanced to the 35 recommended station hub areas.
Based on existing conditions and local preferences, it is recommended that scooters be deployed seasonally, and
be removed from the system each night/deployed each morning.
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IMPLEMENTATION RECOM MENDATIONS
Typically, the three critical considerations for successful shared mobility implementation are funding, vendor
interest, and staff/organizational capacity. As funding is provided by the operations and equipment vendor and
negotiations and underway for system expansion, both funding and interest have been confirmed. Staff at each
agency involved in the Greenride system will provide the needed organizational capacity to administer the
program and coordinate as needed between the jurisdictions.
SYSTEM OPERATOR AND SHARED MOBILITY TECH NOLO GY
MODEL
As noted previously, the Greenride system is currently a hybrid smart bike model. Given the industry direction for
marked “dockless” parking locations, it is recommended that the Greenride system pursue a combination of
branded rack stations and virtual (geofenced) hubs to provide for system expansion and flexibility while keeping
the system organized and costs manageable. This combined approach also helps achieve greater penetration
into neighborhoods to provide vehicles at more “origin” based stations.
Given the significant investment required for docked systems, and their lack of flexibility, it is not recommended to
convert the current system to a smart dock system.
FUNDING
At this time, Gotcha is negotiating system and station sponsorship by private entities, and public funding is not
needed for the next phase of expansion of the Greenride system in Burlington, South Burlington, and Winooski. If
additional hubs are desired Gotcha will pursue additional corporate sponsorship to support specific stations.
Additionally, future station locations outside of the current/recommended service area (i.e., expansions to
Colchester, Shelburne or other adjacent areas) may require additional public or private funding.
IMPLEMENTATION NEXT STEPS
In the short term, it is recommended that the project partners take the following implementation steps:
• Pursue needed updates to local and state regulations
• Finalize contract with vendor Gotcha
• Resolve future commitments for system and station sponsors
• Establish ongoing channels of communication and coordination
• Implement bicycle infrastructure improvements at commonly cited barriers (from WikiMap results) at the
Williston Rd/I-89 interchange and the Colchester Avenue/Winooski River bridge.
o Such improvements would increase usage of the system and connectivity between the three
partner jurisdictions.
RELATIONSHIP WITH BIKE SHOPS
From stakeholder meetings and input, existing bike shop businesses in downtown Burlington have concerns
about the Greenride bikeshare system, largely relating to the location of the Waterfront and downtown bikeshare
stations and lost bike rental revenue potentially from bikeshare trips made by tourists. Currently, information on
Greenride’s website and stations point to the location of local bike shops and recommend using bike shops for
longer trips and equipment. Based on this feedback, it is recommended that the system continue to encourage
patronage of local bike shop businesses for longer trips, the ability to use different types of bicycles, and to
purchase helmets and other equipment. One option may be to partner with local bike shops to offer a discount on
helmet purchase along with purchase of an annual or monthly bikeshare membership. Additionally, it is
CHITTENDEN REGIONAL SHARED MOBILITY PLAN | DRAFT
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recommended that the Greenride system locate additional stations based primarily on potential ridership and
connecting residents to destinations (by expanding the reach of stations into both neighborhoods and commercial
destinations). According to the residents that participated in the online survey, the bikeshare system is currently
used for commuting and running errands (not only for recreation), so it is critical to build on this in the next phase
of the bikeshare system.
REGIONAL COORDINATIO N
As the system expands, it is recommended to set up a channel for regional coordination to discuss any issues
and opportunities that arise, such as a Regional Shared Mobility Committee that meets monthly or quarterly and
provides ongoing program direction. As a start, the Committee could be composed of current members of the
steering committee for this study. Additionally, it may be useful to include information on safe riding tips for e-
bikes and e-scooters, how to use virtual hubs, and to point users to contact information for the shared mobility
operator (Gotcha Bike). Although Gotcha will be the main point of contact for any questions or issues with the
system, residents are also likely to contact their local governments; it may be useful to set up a regional contact
phone line and/or email address.
FUTURE PHASES
In the long term, it is recommended to consider additional expansion:
• Continue to add stations (as demand indicates) to increase density in Winooski and South Burlington
• Additional expansion to nearby origins/destinations, such as St Michael’s College
• Further expansion into the South End of Burlington
• Consider expansions to include other jurisdictions, such as the Town of Colchester, Village of Essex
Junction, and Town of Shelburne.
METRICS FOR FUTURE S UCCESS
Table 2 shows recommended performance metrics to track ongoing progress toward achieving the goals of the
Greenride program (goals include ridership, operations, equity and public health, and support of bicycling). It is
recommended that Gotcha Bike and CCRPC (as needed) track these measures monthly and produce an annual
bikeshare report in order to track progress over time for the program.
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Table 2: Micromobility Performance Metrics
Goal Measure
Ridership
Total rides per month.
Total number of active members per month.
Average trips/bike/day (calculated monthly).
Average trips/scooter/day (calculated monthly).
Operations
Percentage of complaints that are resolved within 48 hours.
Average number of bikes per station (calculated monthly).
Equity and Public
Health
Percentage of service area Census tracts that are within
½ mile of a bikeshare hub.
Percentage of low-income Census tracts that are within
½ mile of a bikeshare hub.
Support of
Bicycling
Number of planned (near term, approximately 1 year) bike
facility or development that could support bike share within
¼ mile of the bikeshare station
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APPENDIX A: ADDITION AL THEMATIC
MAPS
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APPENDIX B : CHITTENDEN
BIKESHARE SURVEY REP ORT
Report for Chittenden County Bikeshare
Survey
Completio n Rate:7 6.2%
Complete 369
Partial 115
To tals: 48 4
Response Counts
1. How frequently do you bicycle?
20% Daily20% Daily
23% Weekly23% Weekly
5% Monthly5% Monthly
37% Seasonally37% Seasonally
9% Rarely9% Rarely
6% Never6% Never
Value Percent Responses
Daily 20.1%97
Weekly 23.4%113
Monthly 4.6%22
Seasonally 36.5%176
Rarely 9.3%45
Never 6.0%29
To tals: 48 2
2. When you bicycle, which of the following do you use? Check all that apply.PercentOwn bike Greenride bikeshare Bike rental from local
shop
Other - Write In
0
20
40
60
80
100
Value Percent Responses
Own bike 95.4%431
Greenride bikeshare 13.9%63
Bike rental from local shop 4.0%18
Other - Write In 4.0%18
Other - Write In Count
Borrow bike from friend 1
Borrow from a friend 1
CitiBike NYC 1
E-Bike loan program from Local motion 1
Friend's bike 1
Friends bike 1
Office loaner 1
Rarely bike because I don't have one 1
While on vacation/rental 1
Workplace shared bike 1
bikeshare in other cities 1
borrow 1
borrowed bike 1
just moved here and din't bring my bike so looking for options 1
my own ebike 1
office bike 1
own trike 1
question above didn't let me say "2x/week but for half the year"1
Totals 18
3. Have you ever tried an electric assist bike?
31% Yes31% Yes
39% No39% No
30% I haven't tried, but would like
to try it.
30% I haven't tried, but would like
to try it.
Value Percent Responses
Yes 31.4%151
No 39.1%188
I haven't tried, but would like to try it.29.5%142
To tals: 48 1
4. Have you ever tried an electric scooter?
14% Yes14% Yes
65% No65% No
21% I haven't tried, but would like
to try it.
21% I haven't tried, but would like
to try it.
Value Percent Responses
Yes 14.0%67
No 65.0%312
I haven't tried, but would like to try it.21.0%10 1
Totals: 480
5. I use or have used Greenride bikeshare for (check all that apply):PercentCommuting Running
errands/shopping
Recreation Bicycling with
friends or family
Getting to transit
0
10
20
30
40
50
60
70
Value Percent Responses
Commuting 66.7%42
Running errands/shopping 68.3%43
Recreation 42.9%27
Bicycling with friends or family 27.0%17
Getting to transit 23.8%15
6. Why do you primarily use Greenride bikeshare? Check all that apply.PercentConvenienceFun way to travelFor exerciseWhen another bike isn't availableNew travel optionDiscounted tripsSave money on transportationOther - Write In0
20
40
60
80
Value Percent Responses
Convenience 74.6%47
Fun way to travel 39.7%25
For exercise 23.8%15
When another bike isn't available 34.9%22
New travel option 33.3%21
Discounted trips 7.9%5
Save money on transportation 27.0%17
Other - Write In 11.1%7
Other - Write In Count
Don't have to leave my "nice bike" outside if I use greenride 1
Good to use when connecting to other transit and don't want to leave my regular bike locked up
e.g. airport, commuter bus etc
1
I commute into BTV and its handy to use bikeshare to run quick errands or go to meetings 1
I do not because they are too tall for me to ride safely.1
One-way-trips where i don't want to lug my own bike home.1
only option, not many bus stops near me 1
to get to the UVM gym faster, or run errands at lunch when my bike is home 1
Totals 7
7. Why haven't you used Greenride bikeshare? Check all that apply.PercentNo bikes near meToo expensiveMy route is too hillyPrefer own bikeWeatherDon't bicycleDon't understand how to use itOther - Write In0
10
20
30
40
50
60
Value Percent Responses
No bikes near me 38.2%144
Too expensive 6.4%24
My route is too hilly 8.5%32
Prefer own bike 59.9%226
Weather 4.8%18
Don't bicycle 0.5%2
Don't understand how to use it 14.3%54
Other - Write In 13.5%51
Other - Write In Count
Didn't know about it 2
60 minutes is not enough to commute both ways to work.1
Totals 51
Areas I would use are not near bike shares 1
Didn't know about it 1
Didn't know about them until this past winter. Plan to use this summer.1
Do I need a mobile phone, internet service, or a credit card?1
Don't know about it 1
Expense 1
Have my own bike 1
Haven't heard of it 1
Haven't yet had the opportunity 1
Helmet not available; location not in direction I am going (to bus station, not from)1
I always recommend to friends and use in other cities!1
I don't approve of the model, takes business away from local bike rental shops.1
I don't like to share. I want my bike at my exact location. Why walk to where a bike is?1
I have a mtn bike and a motorcycle, I don't need anymore.1
I have and do 1
I ride often, almost never < 60 minutes. Plus my bikes are worlds better than your bikes for
most purposes.
1
I would want an e-bike.1
I'd rather support local businesses.1
I've never heard of the program before 1
Just haven't tried it yet 1
Just haven't yet, but I will 1
Just moved into Btown last November 1
Other - Write In Count
Totals 51
Live in a rural area 1
Moving there soon 1
NEED TO GET TO WHERE THEY ARE FIRST 1
Never heard of it before.1
Never heard of this program 1
Not Familiar with it 1
Not interested 1
Prefer to drive 1
These services have been dangerous and lead to pollution as bikes are abandoned in mass and
left as litter in places like Dallas
1
Too cold still!1
Unaware of this service 1
Use own bike to reach bus when starting trip (outside Burling ton); South End station is too far
from Lakeside Ave
1
Where would I go?1
Winooski needs more bike racks. Businesses aren't allowed to put their own on city owned
sidewalks.
1
already own ebike 1
cheaper to use my own bike 1
didn't know about it yet!1
dont need it 1
haven't had cause/need yet...1
it didn't seem to be working correctly and I was struggling with the app as well. this was one
time in january 2019
1
lack of planning 1
Other - Write In Count
Totals 51
not certain where bike stations are 1
or I'll walk or take the bus 1
system for use is difficult for elderly 1
too far to ride to work 1
too heavy, or at least they look like it 1
Totals 51
Other - Write In Count
8. How does Greenride bikeshare affect your overall bicycling use?
59% Bike more often59% Bike more often
16% Bike to different places16% Bike to different places
25% Has not changed my
bicycling use
25% Has not changed my
bicycling use
Value Percent Responses
Bike more often 58.7%37
Bike to different places 15.9%10
Has not changed my bicycling use 25.4%16
Totals: 6 3
9. How does Greenride bikeshare affect your bicycle rental use?
11% Use bike rental more often11% Use bike rental more often
22% Use bike rental less often22% Use bike rental less often
67% Has not changed my bicycle
rental use.
67% Has not changed my bicycle
rental use.
Value Percent Responses
Use bike rental more often 11.1%2
Use bike rental less often 22.2%4
Has not changed my bicycle rental use.66.7%12
Totals: 18
10. I'm able to find a Greenride bikeshare bike when I need or want one:
26% Always26% Always
40% Most of the time40% Most of the time
32% Some of the time32% Some of the time
2% Rarely2% Rarely
Value Percent Responses
Always 26.3%15
Most of the time 40.4%23
Some of the time 31.6%18
Rarely 1.8%1
Totals: 57
11. How would you rate the number of Greenride bikeshare bikes available in
Burlington, South Burlington, and Winooski?PercentRight Amount Too few overall Too few in my
area - Write in
your area
Too many
overall
Too many in
my area - Write
in your area
Don't know/Not
Applicable
0
10
20
30
40
50
Value Percent Responses
Right Amount 14.1%56
Too few overall 15.9%63
Too few in my area - Write in your area 22.4%89
Too many overall 3.0%12
Too many in my area - Write in your area 1.8%7
Don't know/Not Applicable 49.6%197
Too few in my area - Write in your area Count
Old North End 7
New North End 5
South Burlington 5
Hinesburg 4
Totals 86
South End 3
Winooski 3
Colchester 2
Milton 2
Williston 2
North Ave, Burlington 1
Burlington South End 1
Burlington south end 1
Colchester Causeway area 1
Essex 1
Essex Junction 1
Essex junction 1
Flynn Avenue area 1
Hill area, south end Burlington 1
Hinesburg 1
Huntington, VT 1
I work at the Innovation Center and would definitely use bikes to get back downtown if they
were available at my office!
1
Jericho 1
Jericho 1
Lakeside Ave 1
Lakeside Avenue 1
Laurel hill neighborhood of South Burlington 1
Too few in my area - Write in your area Count
Totals 86
Malletts Bay, Colchester 1
New North End & West Old North End 1
New North End - Burlington 1
New north end 1
North End 1
North union 1
O.N.E. West 1
Old North End West 1
Old North End/Pearl to North st.1
Richmond 1
Richmond/Williston 1
Rte 7 / Farrell St near UW, Cathedral Square, HomeShare 1
Shelburne 1
Shelburne 1
Shelburne, VT 1
Sometimes none available at Gutterson 1
South Burlington 1
South Burlington, near Joy Drive 1
South End of Burlington 1
South end 1
South end city market 1
South end of Burlington 1
South hill section 1
Too few in my area - Write in your area Count
Totals 86
Southeast Quadrant South Burlington (off Dorset St, south of Veteran's Memorial Park)1
Spear st 1
Williston 1
Winooski 1
Winooski, north of downtown 1
essex 1
hinesburg 1
new north end 1
old north end 1
old north end Burlington 1
richmond 1
waterville 1
winooski 1
Totals 86
Too few in my area - Write in your area Count
Too many in my area - Write in your area Count
Downtown: the focus on the waterfront and Church Street is cool for cash flow for Greenshare
and CCRPC and not the planned goal and intention on which this bike share was promoted and
sold to the community
1
On UVM Campus many seem to be unused 1
South end flynn ave, would have 20 min walk to get one 1
Where are they in the Old North End? There's only one!!1
Winooski 1
don't really see the point 1
too large of racks, usually empty and excluding other bikes. Maybe there should be 2-4 per
location instead of 8-12. But that's my uninformed opinion and I assume you have data and
experience
1
Totals 7
ResponseID Response
20 Shelburne
21 Winooski - T igan St and Weaver
22 North Street and Park Ave
24 Essex & Colchester
25 128 Lakeside Avenue (Innovation Center)
26 Scout (North Ave). Cambrian Rise. BHS. Ethan Allen Shopping Center. Thayers
Commons.
28 Winooski dog park, Landry park, UMall
30 Battery/Maple
31 O'Brien Community Center, City Market, New North End
33 no stations; use GPS
35 Fletcher Free Library
36 Farrell Street & Shelburn Rd
40 near business areas, pine street, bank street, st paul
12. Where would you like to see additional Greenride bikeshare stations? Please
write in the landmark or street intersection.
northpark
center
shelburne
south
ave citymarket
street
burlington
essexwinooski
road
st
williston
bike
colchester
orpine
shopping
amp
corners
flynn
oakledge
town
41 208 Flynn Ave., 1138 Pine Street
43 New South Burlington City Center, Winooski, Saint Michaels College
44 Shelburne!
45 South End City Market, Battery Park
46 At least one more in Old North End, preferably a year-round one near North Avenue,
and potentially another one near the North Winooski one incase that one is empty (which
happened many times last year)
48 Near the YMCA
50 Yes; would be a good fit with future Healthy Living in Shelburne (Rt 7 and Long meadow)
51 New North End
52 Near the Shopping Bag (North St. & Lafayette) and near Momo's (North St. & North
Willard)
55 Leddy Park, North Beach
58 Wdw dorms
63 Would like to see eBikes available along shelburne road south of Burling ton for
commuting (Swift Street, Shelburne Shopping Center)
64 It would be cool if they were in the village in Shelburne, esp. for visitors, or even locals,
exploring Shelburne, Charlotte, Shelburne Farms, etc.
65 Shelburne
66 City Market south end!
67 South end
68 Shelburne
72 shelburne plaze near Shelburne Meat Market
73 North Ave, South End
75 Colchester bike path
79 Ethan Allen Shopping Center
ResponseID Response
86 Oakledge Park, South End City Market
95 oakledg e, north beach
98 Rock point
101 North St and North Winooski
102 old Kmart parking lot? south on pine street?
107 UVM
108 At bus stops -- Shaw's on Shelburne Rd.
111 Williston road and Southridge Drive
113 North Avenue Shopping Center
120 Burlington new north end, causeway
125 Pine Street
132 Near Shaws/PC
133 180 East Ave, BTV
134 North St and N. Champlain? CarShare's busiest car is at North St and LaFountain. Top of
Depot Street. Skate park or north end of Waterfront park for people otherwise planning
a long walk north
136 Charlotte
139 ONE community center
143 Hinesburg Town Hall, Starksboro Town Hall, Monkton General Store
149 Jericho
153 Innovation Center
163 Maple Tree Place, Williston
165 jericho center and jericho marketplace
167 Nowhere
169 Essex Town
ResponseID Response
170 Town of Essex, Jericho, Richmond, Underhill, Colchester, Shelburne, Waterbury,
Montpelier, St Albans, Middlebury, Barre
171 Heineberg Senior Center
173 Winooski at Main & Spring Streets
176 Essex Junction
178 Heineburg senior center
181 Community drive.
182 Dorset Park, South Burlington; Burlington South End - Queen City Park
183 McDonald's on Shelburne Rd
184 Airport Park , Colchester. Bayside Park, Colchester. Somewhere in Colchester Village
187 Pine St. Burling ton/ Lakeshore Colchester
188 Shelburne
189 No
204 Along Shelburne Road in South Burlington
208 Fix roads first than bike share commuting to my work place at smugglers notch
210 North and North, Burlington
219 new north end (hannafords)
221 South End of Burling ton, near Dealer and Burton
222 Williston village
225 Landry Park
227 Essex
230 UHC
234 Are there some at the south end city market?
238 North Ave and Ethan Allen Pkwy
ResponseID Response
239 No where without someone held financially responsible for collecting them when
abandoned
242 we don't live in a climate conducive to bikes for almost 6 mos. of the year
243 new north end
252 Every park in South Burlington that is on the bike path
258 Essex
263 Saxon Hill Essex after new company's being built are finished.
264 ???
266 Jericho Market, at Riverside/Flats
268 n/a
275 More on Maple Street or King Street or even Main Street, more on Pine Street,
Shelburne Rd and Dorset St Williston Rd.
276 do not see the need
279 Hinesburg, anywhere
282 Ethan Allen Park, CP Smith school, Ethan Allen shopping center, Flynn school, Northgate.
283 I do not really care.
287 Along the various bike paths
288 Williston. Near walmart and movie theater
289 Rt. 7 and Swift
290 at parking lots/ park and ride outside of a town
291 Ethan Allen Shopping Center, New North End
292 Overlook park
309 Taft Corners, Williston (Intersection of Rte 2 and Rte 2A): Also Williston village.
312 Essex Jct
314 It's not so much a matter of one specific spot - there needs to be a lot of then
ResponseID Response
315 Leddy Park, North Beach
316 Where is it safe to ride a bicycle?
317 Williston
319 Regional commuter bus drop off stations
322 in neighborhoods, parks, not just destinations
323 South Burlington Botanical Gardens, VT National CC area
324 5 corners, harvest lane and Rt 2 by bank/ bus stop
325 Near Votey Hall
326 Both City Markets all year, Hannaford in new north end, Scout ONE all year
330 5 Corners Essex Jct
335 On the town green near the Jericho Center County Store
340 Oak and Intervale
342 Zero gravity, innovation center, south end city market,
343 Pearl st. /Green st Pomeroy Park area
344 Oakledge or City Market
346 Airport Park, Colchester
348 Hinesburg.. town hall or library?
350 Callahan Park
351 Isham Farm
358 lamoille valley rail trail
361 in Oakledge park
365 City Market, Flynn Ave
366 Shelburne Road -somewhere between Rotary and Price Chopper
367 Kalkin, ONE, Winooski
ResponseID Response
368 north street area
369 5 Corners
371 Calahan Park
373 bike share stations aren't located where people live. Not sure who you want to use
them.
374 Don't know
375 Williston?
376 Williston road
382 All over the county
383 Near corner of North Street and North Ave, South End City Market
385 Bike path at Winooski River bridg e.
387 North Beach
388 Shelburne rd & Flynn
389 Anywhere in milton; perhaps near library and park
390 winooski
392 Five corners in essex especially around the fair time.
393 Hannaford area in New North End
395 Forget it. We have enough of a problem with bike thefts.
396 Kennedy & Timberlane; Airport; Shelburne Farms
397 na
403 Old North End! ONE Community Center, North and North, any of the parks
404 Joy Drive/Eastwood Ave/Farrell street (3 way intersection)
405 Spear Street, Overlook Park in South Burlington
410 Old North End
ResponseID Response
411 South end, Flynn ave
413 South end city mkt
414 Essex Town at Essex Free Library or Park and Ride
415 In Winooski Neighborhood
417 Everywhere!!
418 colleg e/bank and pine
421 Joes Snack Bar in Jericho at the intersection of VT RT 15, Plains and Lee River Road
427 Colchester Malletts bay
429 Oakledge Park or City Market on Flynn Ave
431 5-Corners Essex Junction, VT
434 North Beach
436 New North End
437 Oakledge Park!
439 Pine and Lakeside
440 landry park winooski
442 Market street. As part of the new downtown area thats being developed.
443 Richmond Round Church, Richmond Park and Ride
444 Strathmore - Appletree Poitn Road - So we can bike to the bus, which is 1 mile from us
448 Amtrak station
450 possibly at the Essex Amtrak station
452 Hinesburg
453 Oakledge Park, Leddy Park
455 St Paul and Howard
456 don't need any more
ResponseID Response
457 City market, library, near large parking lots for example-Innovation Center
458 O.N.E. West; e.g. Scout, North&North, BPD/Battery Park, etc.
459 I would like dockless.
460 Burlington High School; ONE
461 Winooski, Shelburne Road-GE Healthcare, South End-Burton, Hotels-SoBurl, New North
End, High Schools
462 Morrisville, Vermont!
463 Hannafords - North Ave
464 Near Fletcher Free Library/City Market;
467 The northwest corner of UVM campus really really needs another station. Near
intersection of Colchester Ave and S Prospect, or by Fleming Museum. Fleming Museum
would be ideal actually. Trinity Campus and MAT would also really benefit.
469 Upper main street in Winooski
472 n/a
475 Landry Park
478 128 lakeside ave
482 Taft's Corners
483 Momos market on the corner of willard and north
486 North Ave and Starr Farm Rd
489 I don't really know.
491 Hannafords shopping center north ave.
492 New City Market on Flynn Ave; Station 5 Fire Dept; Champlain Elementary
493 Hannaford drive and Fayette Drive
494 Hannaford drive and Fayette Drive and at Lake Street/College in Burlington
495 Palace 9 Cinema
ResponseID Response
496 Community Center
498 Burger King Shelburne Road
499 Red Rocks Park
500 Mcdonalds on Shelburne road
501 Top of Depot Street
ResponseID Response
13. How would you rate the condition of Greenride bikeshare bikes?
12% Excellent12% Excellent
18% Good18% Good
4% Acceptable4% Acceptable
1% Poor1% Poor
0% Very Poor0% Very Poor
65% Don't Know/Not applicable65% Don't Know/Not applicable
Value Percent Responses
Excellent 12.1%48
Good 17.9%71
Acceptable 3.8%15
Poor 1.0 %4
Very Poor 0.3%1
Don't Know/Not applicable 64.9%257
Totals: 396
14. I think Chittenden County should continue the Greenride bikeshare program.
51% Strongly agree51% Strongly agree
27% Agree27% Agree
11% Neutral11% Neutral
2% Disagree2% Disagree
5% Strongly disagree5% Strongly disagree
4% Not applicable4% Not applicable
Value Percent Responses
Strongly agree 51.3%20 3
Agree 26.5%105
Neutral 10.9%43
Disagree 2.3%9
Strongly disagree 5.3%21
Not applicable 3.8%15
Totals: 396
15. How would you improve the Greenride bikeshare program? Choose up to three.PercentMore bikes availableIncrease the number of stations inexisting system areaExpand the system area elsewhere in ChittendenCo. - Write InImprove bike parking racks or layoutImprove company apps - Write InMore frequent bike maintenanceImprove bikeshare company responsiveness to requestsImprove quality of the bikesElectric assist bikes availableElectric scooters availableOther - Write In0
50
25
Value Percent Responses
More bikes available 23.0%88
Increase the number of stations in existing system area 44.1%169
Expand the system area elsewhere in Chittenden Co. - Write In 28.7%110
Improve bike parking racks or layout 6.3%24
Improve company apps - Write In 0.8%3
More frequent bike maintenance 4.7%18
Improve bikeshare company responsiveness to requests 1.0%4
Improve quality of the bikes 5.7%22
Electric assist bikes available 44.6%171
Electric scooters available 17.2%66
Other - Write In 27.2%10 4
Expand the system area elsewhere in Chittenden Co. - Write In Count
Shelburne 5
Essex 4
New North End 4
South Burlington 4
Williston 4
Colchester 3
Hinesburg 3
South end of South Burlington 3
EJ 2
Jericho 2
Williston 2
Airport 1
Airport Park and other places along the bike paths.1
Along bike paths 1
Colchester 1
Colchester & So. Burlington 1
Colchester point, Malletts Bay 1
Colchester, Milton 1
Colchester, Williston, South Burling ton 1
Dorset Park/Cairns Arena 1
Essex Jct 1
Essex Junction 1
Essex Richmond williston 1
Totals 88
Essex Town, Essex Junction 1
Essex jct 1
Essex junction 1
Essex williston 1
Essex, VT.1
Essex, Williston, Jericho 1
Essex- Colchester 1
Everywhere 1
Hinesburg 1
Hinesburg, Williston 1
Jericho, Richmond, Williston 1
Jericho, along VT RT 15 cooridor 1
Leddy Beach and maybe even to the causeway 1
Look at gaps where public transit has last mile issues; station bike racks near transit lines to
maybe amplify their use?
1
Milton ; even a couple bikes would do to start 1
Park & ride locations & major bus stops.1
Pine Street and NNE 1
Provide to as many towns as possible, ASAP!1
Richmond 1
Richmond, VT 1
Richmond, Williston 1
Shelburne 1
Expand the system area elsewhere in Chittenden Co. - Write In Count
Totals 88
Shelburne Road 1
Shelburne Road / Farrell Drive shopping area 1
Shelburne and Charlotte 1
Shelburne, South Burlington 1
Shelburne.1
South Burlington 1
South Burlington - Dorset Park, Queen City Park 1
South End Burlington, Shelbure 1
South end Burlington 1
South end residential area, not just commercial blgs 1
Southeast Quadrant South Burlington (off Dorset St, south of Veteran's Memorial Park)1
Williston Taft Corners 1
Williston, richmond 1
Williston,so Burlington,1
Williston/Richmond 1
colchester 1
essex junction 1
lamoille co.1
Totals 88
Expand the system area elsewhere in Chittenden Co. - Write In Count
Improve company apps - Write In Count
I thought I signed up - but never got an email from them?1
What is the app?1
bugg y 1
Totals 3
Other - Write In Count
don't know 3
NA 2
only good in city areas 2
Advertise more 1
Better gear ratio for hills 1
Bikes are too heavy 1
Bikeshare should fund the paths, infrastructure, and maintenance. Not tax payers 1
Build ROADSIDE bike paths NOT in the road.1
Burlington streets seem unsafe for bike riding. Remove on street parking from South Willard
Street and add protected bike lanes so we can get up the hill to UVM.
1
Child seat options 1
Cleaner Bike Lanes 1
Create Smaller bikes 1
Create more bike paths and safe areas to bike.1
DON'T KNOW 1
Decrease cost 1
Dedicated bike Lane.1
Do NOT allow electric assist bikes on the bike path.1
Totals 103
Don't know 1
Don't know about it.1
Expand system elsewhere AND at the same time expand bike travel (bike paths, etc.)1
Fine as it is!1
Free, make cars pay.1
Get more people riding them - let's see people around town on them!1
Get rid of it fix our roads they are dangerous first we support our local bike shops 1
Get rid of taxpayer assistance give me a free bus to smuggs 1
Haven't used so don't know 1
Help local bike rental shops expand and incorporate the payment models used by the
corporate models.
1
I can't really comment on this. You'll have to evaluate use and benefits of the program, and see if
they outweigh the costs. Cool idea, but not sure if it's widely known and utilized.
1
I need to access info 1
I think having a unlimited daily mins is a must for a year membership. Limited to 45 mins per ride.1
I think seasonal considerations were overlooked. Many bike hubs remained covered in snow
and basically unusable for the last several months. They should have either been cleared off
regularly or moved elsewhere where they were protected from the elements.
1
Improve awareness of program 1
Improve bike path infrastructure 1
Improve safety conditions on roads 1
Increase and improve bike lanes throughout Chittenden County.1
Incredible waste of taxpayer money.1
Limit use to areas with bike lanes.1
Other - Write In Count
Totals 103
Make the bikeshare system more affordable and available to the recreational rider (ie full or
half day rentals)
1
Make the cities safer to bike in, there is poor biking infrastructure 1
Market the program better 1
Marketing. I want even aware of it until a few weeks ago.1
Messaging about affordability??1
More bike paths to get people off of the roads 1
More information dissemination/advertising 1
More marketing about service 1
More publicity so people are aware of option 1
More time to pause without charge 1
Much more publicity!1
N/A 1
N/a - haven't yet used it 1
NO SCOOTERS! I've been to places where they have them and it's a disaster!! No one uses
them properly and there are SOOOO many accidents.
1
No one wants to go from dock to dock - that was "new" 10 years ago. Want to be able to see
where bikes are located via an app and drop off where convenient for me.
1
No opinion 1
No option to say I don't know 1
Not interested 1
Not interested 1
Promote/market!1
Promotional time where someone shows you how to get started 1
Other - Write In Count
Totals 103
Provide public bike racks wherever the pay-to-play Greenshare racks are installed.1
Really don't know 1
Responsible for recovery of all bikes financially and liability 1
Roads are currently unsafe for bicycles and pedestrians!!1
Strateg ic locations with Bus service locations and parking. Expand the system to where many
people go to work. This is how we change our habitual dependence on the automobile.
1
Take a pause, and work with Burlington City Council to establish some laws regarding bicycling,
especially motorised bikes, that require observation of rules of the road. The BPD will not
conduct any bike traffic enforcement, however egregious dangerous riding may be, simply
because the City has no rules to enforce. Utterly ridiculous, non-compliant cyclists are a menace
on our streets, sidewalks and to themselves.
1
Train the drivers....disaster on wheels 1
Use an on-demand model like Lime 1
We need more bike pths before anyone does more biking!1
You should not need to use an app to utilize the bike share. I wish it was something I could swipe
a catcard/library card for or just insert coins/dollars to use
1
advertising/ demonstration videos 1
better bike lanes on roadways 1
better gear ratio for heavy bikes 1
bikes with apps to have your kid ride with you.1
child bikes available 1
don't care 1
ensure roadway education 1
first find out who you are targeting and put bikes there as well as decide if they are going to get
the use in our area. High rate of people with bikes here already. Bike lanes / paths make people
bike more not bikeshare bikes
1
i wasn't aware of the prog ram 1
Other - Write In Count
Totals 103
improve knowledge of this 1
improve roads ( keep through traffic out of neighborhoods )1
keep at least 1/3 of the bikes manual bikes.1
kids bikes 1
know program exists, but that is the extent of my knowledge 1
lighter bikes 1
make it easier to sign up for membership 1
make it easy for the older crowd to access with all the modern teck.1
more outreach/promo/demo 1
n/a 1
na 1
no idea 1
no input 1
no more needed 1
not sure 1
nothing to add 1
public education about the program 1
remove 1
subsidized option for those who need it 1
the ability to carry groceries, stuff, etc.1
use the money to provide at least one sidewalk for every street in the city 1
we need improved safety for bikers on the road, improved infrastructure 1
Totals 103
Other - Write In Count
16. What types of vehicles would you like to see in the Greenride bikeshare program?PercentPedal bikes (no electric assist)E-assist bikes (pedaling still
required)
E-assist scooters
0
20
40
60
80
Value Percent Responses
Pedal bikes (no electric assist)62.0%215
E-assist bikes (pedaling still required)76.7%266
E-assist scooters 27.7%96
17. If electric assist bicycles were provided, would it make you more likely to ride
Greenride bikeshare?PercentIt would make me more
likely to ride.
It would make me more
likely to ride longer
distances.
It would make me more
likely to ride up hills.
It would not change my
bicycling behavior.
0
10
20
30
40
50
Value Percent Responses
It would make me more likely to ride.36.4%136
It would make me more likely to ride longer distances.36.9%138
It would make me more likely to ride up hills.37.2%139
It would not change my bicycling behavior.40.1%150
ResponseID Response
25 Looking forward to e-bikes for getting from South End up Battery Street and Pearl
Street
26 I question the placement of bikes in South Burlington. Doesn't seem like they get much
use, and SoBurl really doesn't have the safe bike infrastructure to support them. The exit
14 interchange is a huge blockade that most users will not try to navigate.
28 I think its a great start and I look forward to a more comprehensive program (more
locations) and possibly wider area (park and rides, rec paths)
36 I don't know a lot about the road's infrastructure to receive more riders -- that is a
concern that I'm sure you're weighing. What do the roads need in order to expand bike
use, especially for those tentative would-be riders? Designated bike paths or
extensions of Burlington's bike path??
41 This is a great program and I am glad to see that it will be expanding.
46 I think focusing on expanding bike infrastructure and accessibility should come before
adding a bunch of scooters, which I think is going to be a giant mess. It seems like putting
the cart before the horse to me.
48 Great idea.
51 Station density was ok-ish where it was but didn't cover nearly enough (e.g ., South End,
North End)
54 What is the pricing? Can tourists and my visiting friends use it?
18. Any additional comments about the phase 1 of the Greenride bikeshare program
in Burlington, South Burlington, and Winooski?
bikesbike
greatscooters
programburlington
people
safeelectric
area
or
bring
infrastructure
loveridesouth
access
assist
bikeshareebikes pathpaths
areas
designatedexpand
64 We need more dedicated bike paths! It would be great to have one (at least) all along
Route 7 from Burlington to Vergennes, and preferably all the way to Middlebury and
Rutland. Totally dedicated for bicyclists so we don't keep getting killed by cars and
tractor trailers.
66 It seems that the south end is woefully underserved.
75 No
78 Bring in the scooters!
101 The bikes are heavy and the seats don't go up high enough = difficult to use for serious
trips
107 Fix our streets first you are getting ahead of yourselves. Why not support local business
it's their tax dollar
118 I think pedal bicycles should still be the predominant offering with some e bikes added.
122 I haven't used Greenride because I am privledged to have my own bike and currently
rent in Burlington. I can see myself paying to join the bikeshare if I move out of town and
take the bus into town and then use the bikes to get around town.
129 I've used my own e-bike for 12 years
132 love it
133 I look forward to ebikes and escooters availability for everyone
134 Maybe keep some pedal bikes (ones that look as lean as the e-bikes) and make them
cheaper than ebikes? But pricing shouldn't be too complex. Bigger racks! My girlfriend
got me to get a Basil rear rack for my commuter and it's been awesome for handling any
load expected or unplanned.
136 Thanks
137 Haven't heard about it.
138 Winooski has enough problems with traffic. I object to more bike traffic as riders do not
follow the rules of the road.
146 It shouldn't cost taxpayers $
148 E-bikes with pedals seem like a nice addition, but I'd rather not see scooters added to
the fleet.
155 I look forward to participating this summer
ResponseID Response
157 never heard of you
159 never heard of you
168 this area is not bike safe to ride, so i rarely do anymore.
173 Excited to see this program grow!
177 I would love for this program to be set up better for borrowing bikes for a group. For
example, if I have family visit, would love to borrow a couple of bikes to use on the bike
path. I know there are other services in the area for that but they are so expensive. This
is priced better but the quick trip is too short of a time and I do t want to create a monthly
account for this. Maybe I just want this service to be something it isn't.
182 Good start!
183 I'm a fan of this prog ram.
187 Improve existing bike paths as part of infrastructure
189 Get them off main roads
191 Actually, I have helped 'balance' the fleet a couple of times. I don't like the 'coaster'
brakes!
192 Please no electric scooters!
203 I have often been in a location on my bike where the only bike rack is a greenride rack,
which says it's designated for Greenride bikes only. If there is a Greenride rack, then
there should be a regular city rack as well. Otherwise it feels like blatant
commercialization of our bike rack space that serves only those willing or able to pay.
208 Provide transit for residents outlying the county ppl
211 Bike access is great but without safe biking areas outside of downtown it is not g oing to
encourage more biking.
230 more bike availability, no scooters. just returned from DC visit where scooters were
lying all over the sidewalks
234 Thanks!
239 Be responsible and safe
242 A waste of time & money that would be better spent buiding sidewalks & crosswalks
activated by pedestrians
243 I don't need an e-bike but I appreciate that older residents and tourists would
ResponseID Response
245 Much ore publicity would be great!
247 When Burlington has a network of safe bicycle infrastructure, I expect that the bikeshare
program will have a much greater opportunity for success.
252 Thank you for all the work you've done. I see many people using them and it makes me
happy
256 Winooski city-wide bike racks.
263 Desperately need it in Essex because more companies here and brain gain fit millennials
moving here. It's 2nd largest municipality in VT!
268 Hello, I bring my kid to daycare so I would take an e-bike if I could for the summer
months. I just can't afford an e-bike. I did rent one through local motion, so I know I would
use it.
274 Hold your horses.
275 I was a frequent user where I moved from, waiting for it to be convenient here.
276 We need electric mass transit instead
278 I assume the target audience for these bikes would be people who don't have their own
bike. I have my own so have not interacted with the program.
286 We still need better bike lanes in Burlington! That is part of the problem.
287 Make it user friendly for the recreational user not just commuters
288 If we want to replace car commuting, ebikes are a great way!
290 somehow coordinate them with riding buses
299 II've been excited to see it implemented and have offered/plan to use it when I have
visitors in town without bikes so we can ride together as transportation and as an activity
in itself. It just hasn't happened yet but i'm looking forward to it soon!
308 No electric bikes/scooters on bike path
311 The major impediment to more widespread use of this bikeshare program is the lack of
safe bike lanes in the area. Most streets are unsafe. I have had too many close calls, both
as a bicyclist and as a driver. We need a network of dedicated bike lanes (not these risky
"shallows"
ResponseID Response
312 Great start! Thank you for starting the program. I moved to Essex Jct from BTV just as it
rolled out so haven't had an opportunity to use them as much as I would have liked.
Please expand.
314 My husband would sig n his whole company up if there were electric sssist bikes near his
office (Lower Main) (he has 30 people working there)
316 There are few safe places to ride a bicycle
317 None
318 It was a disaster, end it
322 my main concern with the scooters is the need to bring them and in and recharge them
every night. I'd say wait for removable batteries. I also have concerns about whetehr the
geofencing works sufficiently to limit speeds in selected areas and especially to prevent
sprawl of undocked scooters (and bikes). if the geofencing isn't precise enough to do
that I'd say stick with the docking system. Finally, I have some concerns about scooter
behavior; I am willing to give it a try but wonder if it makes sense to hold off for another
year to straighten out the guidelines, batteries, docking, etc.
328 Remember the demographics and the age distribution of the population and stop
planning as though everyone is in their twenties.
329 I'd not want to see what I saw in San Diego, Ca. last month on a trip there where people
just dropped the scooters any place they wanted to. T hey were everywhere and it was
'messy'.
330 I think its a good idea - I'm nearing retirement and having access to an electric bike
would be great. If there were a subscription program in addition to a per use price that
might be a good idea.
332 too scary to ride on the roads
342 Great work keep it up!
343 Gotcha should assist financially wit h the implementation and expansion of PROTECT ED
BIKE LANES. Burlington & So. Burlington should speed up the implementation of
protected bike lanes in order that scooters don't have to ride on sidewalks!
344 Do Not bring E scooters or anything like that. Keep it to bikes.
350 Although I have a bike, e-assist bikes in your fleet would make me a frequent user--as
long as you expand kiosk locations in the South End. To go to UVM, WInooski and SB
now, the only option is to walk down the hill to Arts Riot and pedall all the way up the hill.
374 No
ResponseID Response
380 have seen 2 spots with bikes Pine st and Airport.
387 BRING ON T HE SCOOTERS
389 I prefer pedal bikes; partly for the exercise factor
395 Spend your money somewhere else.
396 Thank you it is nice to have the option and I'd like to try it more often
403 Available in more low-income areas. Seem to be readily available for college students
and tourists, but not for people who may actually need to utilize them- I.e. ONE, NNE
413 Publicize a fun loyalty prog ram contest to g et more people to try for the first time this
spring for the heck of it.
414 My ebike is no longer working. I wonder about long term seasonal rental of ebikes
415 I found the Greenride share program fascinating when I was in Seattle. There were
bikes everywhere, and would all get picked up and charged overnight and brought back
to locations. It seemed like a great program there!
416 The electric assist bikes should not be on the bike path.
417 It's great!!
420 We'd all be better off if they would just take floride out of our water!
421 Sounds great, I will try to find one and try it out
424 Would like a pamphlet!
438 I don't think electric bikes/scooters are appropriate for the area
439 Very poor amount of functional bikes available.
442 My neighbor doesnt drive, walks to work with a cane. He may be interested in the
electric scooter to help in his commute
451 go slowly and educate all
456 waste of resources
458 The gears on the bikes are not reliable, especially in cold weather (i.e. won't shift)
461 Thanks for bringing this new travel option
ResponseID Response
462 I love e-scooters in other cities--interesting to see if it's a nuisance here or not!
464 I love the bikeshare! I use it to travel from gutterson to UVM campus, but sometimes
there are few bikes or they aren't working
467 It was great, especially summer beach access. My GF is still terrified of biking to UVM
from Winooski because there is no adequate bike lane up the Colchester Ave/Winooski
Bridge Hill. Make a new biker feel safe here and ad E-Assist so she doesn't get her outfit
sweaty and you just might get a customer who otherwise never bikes.
469 I love it!
472 I like the options for commuters and am open to more of whatever can get people out of
cars but the area cities are not safe for bikers. Scooters would be even more dangerous
I fear. I also would hate to see them dumped or left away from the designated racks as is
happening in some cities around the world.
474 If dockless scooters are planned, I would want to make sure it doesn't impact
accessibility of sidewalks for wheelchair users.
480 Although I have my own bike for riding in and around Burlington, I strongly support the
any program that includes transportation alternatives
483 This program was marketed as a tool for low income individuals to have access to bikes
and transportation. That they need an app is clear that in practice they are for upper and
middle class people. In order for this not to simply be a tool of g entrification, there
needs to be more accessible ways to use the bikes.
488 Thank you
489 No
491 I am opposed to escooters
493 There is a significant need for these bikes father outside of burlington becuase young
professionals don't tend to live downtown becuase of high rent costs.
494 There is a market around Hannford Drive, people tend to walk to thsi grocery store
every week for food.
495 Closer to shelburne road and apartment buildings for commuting
499 South end of South Burlington down Shelburne road to mcdonalds would be great!
500 Near Orchard School and the apartments in the area
ResponseID Response
19. What is your gender?
42% Male42% Male
55% Female55% Female
1% Other - Write In1% Other - Write In
2% Prefer not to answer2% Prefer not to answer
Value Percent Responses
Male 41.6%156
Female 54.7%205
Other - Write In 1.3%5
Prefer not to answer 2.4%9
To tals: 37 5
Other - Write In Count
Gender should have no impact on this survey. We're all humans 1
Genderqueer 1
Trans/genderqueer 1
non-binary 1
Totals 4
20. What is your age?
0% 17 or younger0% 17 or younger
4% 18 to 244% 18 to 24
18% 25 to 3418% 25 to 34
24% 35 to 4424% 35 to 44
16% 45 to 5416% 45 to 54
19% 55 to 6419% 55 to 64
16% 65 to 7416% 65 to 74
2% 75 or older2% 75 or older
Value Percent Responses
17 or younger 0.3%1
18 to 24 4.3%16
25 to 34 18.2%68
35 to 44 24.1%90
45 to 54 16.1%60
55 to 64 19.0 %71
65 to 74 15.8%59
75 or older 2.1%8
To tals: 37 3
21. Are you a college student?
4% Yes4% Yes
96% No96% No
Value Percent Responses
Yes 3.8%14
No 96.2%357
To tals: 37 1
22. Where do you study?
31% University of Vermont31% University of Vermont
10% Champlain College10% Champlain College
2% St. Michael's College2% St. Michael's College
58% Other - Write In58% Other - Write In
Value Percent Responses
University of Vermont 30.5%18
Champlain College 10.2%6
St. Michael's College 1.7%1
Other - Write In 57.6%34
Totals: 59
Other - Write In Count
NA 4
Anywhere I can 1
Boston University 1
Boston University 1
Doesn't apply 1
Franklin Institute, Boston MA 1
Totals 28
I 1
Library 1
McMaster University 1
Mount Holyoke college 1
N/A 1
N/a 1
None 1
Not a student 1
Not student 1
Nowhere 1
Professor online 1
UVM Alum 1
VT C 1
Went to UVM 1
city hall 1
graduated UVM, Champlain 1
n/A 1
na 1
on the street 1
Totals 28
Other - Write In Count
23. What is your race/ethnicity?
1% Asian1% Asian
82% White82% White
1% Hispanic/Latino1% Hispanic/Latino
0% American Indian/Alaska
Native
0% American Indian/Alaska
Native
2% Two or more races2% Two or more races
4% Other - Write In4% Other - Write In
10% Prefer not to answer10% Prefer not to answer
Value Percent Responses
Asian 0.8%3
White 82.4%30 4
Hispanic/Latino 1.1%4
American Indian/Alaska Native 0.3%1
Two or more races 1.9%7
Other - Write In 3.5%13
Prefer not to answer 10.0%37
Totals: 369
Other - Write In Count
American 2
Human race 1
Indian 1
Race and ethnicity are 2 different quesitons. White and Latina.1
Scottish 1
Swiss American 1
This is irrelevant and racist 1
mixed heritage 1
what has that got to do with anything ?1
Totals 10
24. What is your income?
7% Less than $25,0007% Less than $25,000
7% $25,000 to $34,9997% $25,000 to $34,999
18% $35,000 to $49,99918% $35,000 to $49,999
22% $50,000 to $74,99922% $50,000 to $74,999
17% $75,000 to $99,99917% $75,000 to $99,999
10% $100,000 to $124,99910% $100,000 to $124,999
6% $125,000 to $149,9996% $125,000 to $149,999
12% $150,000 or more12% $150,000 or more
Value Percent Responses
Less than $25,000 7.1%24
$25,0 0 0 to $34,999 6.8%23
$35,0 0 0 to $49,999 18.4%62
$50,000 to $74,999 22.0%74
$75,0 0 0 to $99,999 17.2%58
$100,000 to $124,999 10.4%35
$125,000 to $149,999 5.9%20
$150,0 00 or more 12.2%41
To tals: 337